FAQs

What types of products does Lumira offer?

Lumira specializes in a curated selection of innovative products designed to enhance everyday experiences. Our offerings include the Super Brush for effortless detangling, the Core Abs Trainer for effective workouts, and cozy socks for unmatched comfort during chilly nights.

How can I contact Lumira for support?

You can reach us via email at helplumira@gmail.com. Our customer support team is available to assist you with any inquiries or concerns regarding our products.

What is Lumira's return policy?

Customers have 30 days after receiving their item to request a return. To initiate a return, please contact us at helplumira@gmail.com. If your return is accepted, we will provide a return shipping label and instructions for sending your package back.

Are Lumira products suitable for all ages?

While many of our products are designed for a wide range of users, it is advisable to review individual product specifications and guidelines to ensure suitability for specific age groups. Our products are crafted with quality and safety in mind.

How do I care for my Lumira products?

Care instructions vary by product. For optimal longevity, please refer to the specific care guidelines provided with each product. Generally, it is recommended to follow washing and maintenance instructions to preserve the quality and functionality of the items.

What payment methods does Lumira accept?

Lumira accepts various payment methods, including major credit cards and digital payment options. Please refer to the checkout page for a complete list of accepted payment methods.

Is there a warranty on Lumira products?

Warranty information may vary by product. It is recommended to check the product details or contact our customer support for specific warranty terms associated with your purchase.

How long does shipping take?

Shipping times may vary based on location and shipping method selected at checkout. Typically, orders are processed within a few business days, with delivery times ranging from 3 to 10 business days depending on the destination.